Frequently Asked Questions (FAQ)

Welcome to the DIGI CENSOR LLC FAQ section!
Here, we’ve compiled answers to some of the most commonly asked questions to make your shopping experience seamless. If you don’t find your question here, feel free to contact us directly.

General Questions

  1. What types of furniture does DIGI CENSOR LLC offer?
    We specialize in a wide range of premium indoor furniture, including Casegoods & Storage, Accent Chairs, SOFAS, Beds, and Bed & Bath Accessories. Each piece is crafted with quality and style in mind to suit various tastes and needs.
  2. Where is DIGI CENSOR LLC located?
    Our office is located at:
    7901 4th St N STE 300, St. Petersburg, Florida, United States.
    Zip Code: 33702
  3. How can I contact DIGI CENSOR LLC?
    You can reach us via:

Ordering & Payment

  1. How do I place an order?
    You can place an order directly through our website by browsing products, adding them to your cart, and proceeding to checkout.
  2. What payment methods do you accept?
    We accept various payment methods, including major credit cards, debit cards, and secure online payment options.
  3. Can I modify or cancel my order?
    Yes, modifications or cancellations are possible if the request is made before the order is processed for shipment. Please contact us as soon as possible for assistance.

Shipping & Delivery

  1. Do you offer international shipping?
    Yes, we ship our products worldwide. Shipping costs and delivery times may vary based on your location.
  2. How long does delivery take?
    Delivery timelines depend on your location and the product availability. Typically, orders are delivered within 7-14 business days in the U.S. and 14-21 business days for international locations.
  3. How can I track my order?
    Once your order is shipped, we will provide you with a tracking number via email, allowing you to monitor your delivery status in real-time.

Returns & Refunds

  1. What is your return policy?
    We offer a 30-day return policy for unused and undamaged items. The item must be returned in its original packaging. Shipping costs for returns may apply.
  2. How do I request a refund?
    To initiate a refund, please contact our customer service team with your order details. Refunds are processed within 7-10 business days after the returned item is inspected.

Product Care

  1. How do I maintain and clean my furniture?
    We recommend using a soft cloth and mild cleaning agents for regular cleaning. Avoid harsh chemicals or abrasive materials that can damage the surface. For specific care instructions, please refer to the product details on our website.
  2. Do you offer warranties on your products?
    Yes, many of our products come with a 1-year warranty covering manufacturing defects. Please check the warranty details for each item on our website.

Other Questions

  1. Can I see the furniture in person?
    Currently, we operate as an online store. However, we provide detailed product descriptions and high-quality images to help you make informed decisions.
  2. Do you offer custom furniture?
    Yes, we accept custom orders for select product categories. Please contact us for more details on customization options.

If you have further questions or need assistance, don’t hesitate to reach out to our support team via email, phone, or our website’s Contact Us page.

DIGI CENSOR LLC – Enhancing Homes, One Piece at a Time!